Frequently Asked

How do I know an item is authentic?

Every collectible at DMW is independently authenticated by a recognized third party — Fanatics, MLB Authentic, Beckett, JSA or PSA/DNA — before it is listed. You receive a serialized Certificate of Authenticity with your purchase, and most pieces carry a tamper-evident hologram you can verify directly on the authenticator's website.

What is your authenticity guarantee?

Our guarantee is for life. If the authenticity of any item you purchase from DMW is ever credibly challenged, we will refund you in full — no time limit, no fine print.

Can I see the certificate before I buy?

Yes. Reach out via live chat or the contact form and our team will share the COA details and provenance for any listing before you commit.

How long will my order take?

Most orders are authenticated, packed and dispatched within 1–2 business days. You'll receive live tracking the moment your piece leaves the vault.

How does valuation work?

Share photos and any documentation you have. Our acquisitions team responds within 24 hours with a fair, transparent valuation.